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Part One Basic Principles and Strategies3

Chapter 1 Introduction to Technical Communication3

Ⅰ．Importance of Technical Communication3

Ⅱ．Three Essential Criteria of Technical Communication4

Ⅲ．Rhetorical Elements of Technical Communication8

Exercises9

Chapter 2 Effective Reading Strategies12

Ⅰ．Skimming and Scanning12

Ⅱ．Identifying Structure and Hierarchy13

Ⅲ．Distinguishing Main Points16

Ⅳ．Drawing Inferences18

Exercises19

Chapter 3 Technical Writing Process28

Ⅰ．Exploring and Inventing28

Ⅱ．Document Planning30

Ⅲ．Drafting31

Ⅳ．Revising32

Ⅴ．Editing34

Exercises36

Chapter 4 Audience Analysis38

Ⅰ．Determining Purposes38

Ⅱ．Identifying Audiences39

Ⅲ．Analyzing Audiences41

Exercises45

Chapter 5 Means of Information Collection48

Ⅰ．Interviews48

Ⅱ．Surveys52

Exercises56

Chapter 6 Technical Style and Rhetoric58

Ⅰ．Considering Audiences58

Ⅱ．Selecting Appropriate Words61

Ⅲ．Writing Clear Sentences65

Ⅳ．Organizing Documents Effectively70

Exercises73

Chapter 7 Ethics and Documentation77

Ⅰ．Intellectual Property and Ethics77

Ⅱ．Incorporating Source Material in Your Writing78

Ⅲ．Documenting Your Sources82

Exercises88

Part Two Visual Presentation93

Chapter 8 Graphics93

Ⅰ．Tables93

Ⅱ．Graphs95

Ⅲ．Charts103

Ⅳ．Graphic Illustrations106

Ⅴ．Avoiding Visual Distortion108

Ⅵ．General Guidelines for Graphics112

Exercises113

Chapter 9 Document Design115

Ⅰ．Chunking and Labeling Information115

Ⅱ．Organizing Information122

Ⅲ．Emphasizing Information125

Exercises129

Part Three Technical Writing Techniques133

Chapter 10 Technical Definition133

Ⅰ．Informal Definitions133

Ⅱ．Formal Definitions134

Ⅲ．Guidelines for Definition Writing134

Exercises137

Chapter 11 Technical Description140

Ⅰ．Introduction of Technical Description140

Ⅱ．Part-by-Part Description141

Ⅲ．Graphics Used in Technical Description143

Ⅳ．General Guidelines for Technical Description146

Exercises147

Chapter 12 Technical Analysis150

Ⅰ．Analysis Through Classification150

Ⅱ．Analysis Through Partition154

Exercises157

Chapter 13 Technical Argumentation160

Ⅰ．Organization of Argumentation160

Ⅱ．Methods of Argumentation162

Ⅲ．Avoiding Logical Fallacies166

Exercises170

Part Four Technical Writing Tasks179

Chapter 14 Technical Abstracts179

Ⅰ．Types of Technical Abstracts179

Ⅱ．Formats of Informative Abstracts181

Ⅲ．Tenses Used in Informative Abstracts184

Ⅳ．Guidelines for Writing Informative Abstracts185

Exercises186

Chapter 15 Experimental Research Reports188

Ⅰ．Title and Author189

Ⅱ．Abstract and Keywords191

Ⅲ．Introduction192

Ⅳ．Methods197

Ⅴ．Results200

Ⅵ．Discussion203

Ⅶ．Acknowledgements206

Ⅷ．References207

Ⅸ．Appendixes208

Exercises208

Chapter 16 Literature Reviews212

Ⅰ．Differences Between a Literature Review and a Research Report212

Ⅱ．Preparation for Writing the Literature Review212

Ⅲ．Organization of the Literature Review214

Ⅳ．Guidelines for Composing the Literature Review218

Exercises219

Chapter 17 Instructions221

Ⅰ．Purpose and Audience221

Ⅱ．Main Tasks and Subtasks222

Ⅲ．Step-by-Step Instructions222

Ⅳ．Notes and Hazard Notices226

Ⅴ．Graphics227

Ⅵ．Organization of Instructions228

Exercises234

Chapter 18 Correspondence237

Ⅰ．Memorandums237

Ⅱ．Letters240

Ⅲ．Email245

Exercises249

Part Five Other Technical Communication Tasks253

Chapter 19 Oral Presentations253

Ⅰ．Organizing Your Presentation253

Ⅱ．Selecting the Right Audio-Visual Aids254

Ⅲ．Choosing Appropriate Delivery Techniques257

Ⅳ．Practicing Your Presentation258

Ⅴ．Delivering Your Oral Presentation259

Ⅵ．Learning How to Read Formulas and Equations262

Exercises265

Chapter 20 Job Application270

Ⅰ．Job Search270

Ⅱ．Resumes271

Ⅲ．Letters of Application275

Ⅳ．Interviews278

Ⅴ．Follow-up Measures282

Exercises285