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跨文化商务交际2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载
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- 董晓波主编 著
- 出版社: 北京:北京交通大学出版社
- ISBN:9787512113671
- 出版时间:2013
- 标注页数:208页
- 文件大小:35MB
- 文件页数:217页
- 主题词:商务-英语-高等学校-教材
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图书目录
Chapter 1 Culture,Communication and Intercultural Communication1
Section 1:Culture1
Section 2:Communication3
Section 3:Intercultural Communication4
Exercises8
Fu rther Reading Intercultural Communication Failures11
Chapter 2 Contrasting Cultural Values and Business Cultures16
Section 1:Cultural Values16
Section 2:Attitude19
Section 3:Belief and Religion22
Section 4:Attribution,Perception and Communication23
Section 5:Diverse Cultural Patterns24
Exercises36
Further Reading Cultu ral Values in International Business38
Chapter 3 Culture Shock41
Section 1:Introduction41
Section 2:Stages of Culture Shock42
Section 3:Symptoms of Culture Shock45
Section 4:Alleviating Culture Shock(for person and company)47
Section 5:High-context and Low-context Cultures51
Exercises55
Further Reading Stress in Culture Shock59
Chapter 4 Verbal Communication62
Section 1:Language and Culture63
Section 2:Oral Communication68
Section 3:Written Communication72
Exercises76
Further Reading Attitudes Toward Speech and Silence78
Chapter 5 Nonverbal Communication81
Section 1:Body Language81
Section 2:Space and Distance86
Exercises92
Further Reading Sacred Space in Germany and Other Northern Eu ropean Countries95
Chapter 6 Gender Differences in Communication99
Section 1:Differences in Gender Communication100
Section 2:Overcoming Roadblocks in Gender Communication106
Exercises113
Further Reading How Are Roles Females Playing in International Business?116
Chapter 7 Business Etiquette and Social Customs122
Section 1:Making Introductions and Greeting122
Section 2:Handshaking and Exchanging Business Cards124
Section 3:Dressing and Dining125
Section 4:Gift Giving and Receiving Customs128
Section 5:Humour,Superstitions and Taboos129
Exercises132
Further Reading MoTo:Coming to U.S135
Chapter 8 Business Negotiation Across Cultures139
Section 1:Communication in Negotiation139
Section 2:Stereotypes of Different Cultu res That Affect Intercultural Negotiations142
Section 3:Negotiation Strategies144
Section 4:Physical Context of Negotiation146
Section 5:Phases of Negotiation148
Exercises150
Further Reading American Style of Hospitality or French Style of Hospitality153
Chapter 9 International Marketing Communication158
Section 1:A Cultu ral Approach to International Marketing158
Section 2:Cultural Influence on Selected Aspects of Marketing and Advertising161
Section 3:Global Marketing and Advertising163
Exercises169
Further Reading What Has Happened to Hong Kong Disneyland?172
Chapter 10 Intercultural Management177
Section 1:Cultural Factors in International Business Management177
Section 2:Corporate Cultu re180
Section 3:Development of Teamwork182
Section 4:Strategies for International Marketers184
Exercises190
Further Reading Team Building193
Key to the Exercises197
Bibliography207
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